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Online Ordering Information

Please note that the online sales at this stage applies to the sale of online gift vouchers only. At this stage no product is available but watch this space for future developments.

House Contact Details:

PH: (03) 9863 2388
FX: (03) 9863 2380
E: onlinesales@house.com.au

Postal:
425 St Kilda Road
MELBOURNE 3004
Victoria, Australia

Read more about:

Globe Online Ordering Terms & Conditions

Your use of this website is conditional upon your acceptance and compliance with our Terms and Conditions as set out below.

House reserves the right to amend the Terms and Conditions at any time without notice to the consumer. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.

In the event of a query you can call (03) 9863 2388 or email onlinesales@house.com.au.

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GST

GST (Goods and Services Tax) of 10% is inclusive in all our prices. All prices stated are in Australian dollars.

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Your Privacy

At House we value your privacy and under the Privacy Act 1988 and the National Privacy Policy, any personal information we collect will be kept securely. This statement is our commitment to you, the consumer, of your privacy and the information we collect and hold.

We do not require consumers to disclose any information about them in order to browse our website and only require minimal information in order to make a purchase. Certain information, such as delivery addresses, is stored for your convenience but this information is not accessible to anyone but you.

We will treat personal information we collect from you as strictly confidential. Other than as set out below, we will not reveal, disclose, pass on, sell, rent, distribute, share or licence to any third parties any personal information that you may have provided to us, unless we have your prior express consent to do so.

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Automatic Data Collection

Due to the nature of the Internet, there is certain information that is transmitted to us automatically, such as your IP address and the browser you are using. This information is collected for purely statistical reasons as part of our ongoing development however we do not attach any personal information to these statistics. Similar information is also transmitted along with any emails sent. This information is not stored.

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Payment

House accepts the following methods of payment

  • Secure online credit card
    • Visa
    • Mastercard

Prices of products, service, delivery and other charges displayed on this website are current at the time of issue, but are subject to change at any time.

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Online Security

At House, we have implemented security measures designed to provide the peace of mind you should expect when purchasing goods over the internet. When you are requested to enter your credit card details, our secure server uses SSL (Secure Socket Layer) to connect to Globe, which encrypts all the information sent from your PC.

The following indicates that you have entered a secure session and will be present when you are requested to enter your credit card details:

  • the "https" in place of the usual "http" in your browser address box
  • the small padlock at the foot of your browser or next to the URL bar (IE7)

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Delivery Methods

House delivers using Australia Post.
House Gift Vouchers are delivered free of charge.

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Refund/Exchange

House Gift Vouchers are not eligible for refund or exchange.

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