Click & Collect:
Change Store



Delivery Options

Click & Collect

We're excited to announce that Click & Collect is now available for all stores.

Please allow 1-2 business days before collection.
Our friendly expert staff will contact you when your order is ready.
They will have your order packed and ready to pick-up.

How it Works?

  1. Browse - Our selection of thousands of products to suit your needs.
  2. Add to cart - Add your items to your cart, and continue to the checkout.
  3. Select a store - Select the nearest available store within 5km from your home.
  4. Choose Pick Up - Choose 'Pick Up' for you delivery method
  5. Payment - you can pay for your order with a variety of methods including Afterpay, Openpay and Paypal
  6. Collection - when your order is ready we'll call you to arrange a collection time and give you further information about how to collect your order.

Store collections hours vary by store, and your chosen store will contact you to arrange a collection time with you.

Please note: Some exclusions may apply. Click & Collect is offered subject to availability, special order items and large items cannot be picked up in-store.



Same Day & Next Day Delivery.

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Get all your favourite House cookware, knives, dining and more, with SAME DAY or Next Day delivery.

It's simply a flat rate of $15.95 for same day or next day delivery.

If you order BEFORE 12pm, you can get your order delivered before 5pm SAME day.
If you order AFTER 12pm, you can get your order delivered before 5pm the NEXT day.

Our House stores across Australia are currently available to order a same day or next day delivery!

FIND OUT MORE



Australia Post

Please note, due to the impact of Covid, our freight network is congested and experiencing significant delays. Express Post orders will still be prioritised, however this service is also experiencing delays. Please use the tracking number provided in your shipment confirmation email to track your shipment.

FREE DELIVERY

Unlimited Free Delivery for All Orders Over $89 delivered via Australia Post.

For each order below $89, a flat rate of $10 for standard shipping will be charged no matter where you are located in Australia.

A flat rate of $13.95 for express shipping will be charged*

*Please note express shipping is not available in all postcodes of Australia.
Please refer here for the list of exclusions.

For more information on delivery times, please visit the AusPost website

UNDER THE TREE GUARANTEE

Under the Tree Guarantee with Express Shipping – Tues 14th Dec 2021

Select Express Shipping at checkout, and we guarantee that if you order by Tues 14th Dec 2021, you will receive your order by Christmas 2021, subject to Australia Post’s guidelines.

Our promise to you - If you order with Express Shipping by Tues 14th Dec 2021 and don't receive your order by Friday 24th Dec 2021, we will issue you a $20 House Gift Card. That's our guarantee to you!

To receive your House gift card, please provide your AusPost tracking number and your order number to our friendly customer service team.

Christmas 2021 Delivery Cut-off

Delivery dates in time for Christmas 2021 differ by state, please refer to the below cut-off dates:

Standard Shipping

WA, NT: Dec 7 2021

TAS: Dec 11 2021

QLD, SA: Dec 12 2021

NSW, VIC, ACT: Dec 13 2021

Express Shipping

NT: Dec 12 2021

WA, TAS: Dec 14 2021

QLD, NSW, ACT, SA: Dec 17 2021

VIC: Dec 18 2021

GIFT CARDS

All physical gift cards will be sent via Express Shipping and will incur an additional cost of $4.40 per order.

All e- gift vouchers will be sent via email at no charge.
House Gift Cards are NOT eligible for refund or exchange or available for click & collect.
Please review our Gift Card Terms & Conditions.

Tracking Your Parcel

Additional security checks are currently being imposed for all interstate parcels at Australian borders. As a result of this, updates to your parcel’s tracking information may take a little longer to come through. Your patience and support during this time is greatly appreciated.

You can check the Australia Post website for estimated delivery times during this period.