Click & Collect:
Change Store



Delivery Options

Click & Collect

We're excited to announce that Click & Collect is now available for all stores.

Please allow 1-2 business days before collection.
Our friendly expert staff will contact you when your order is ready.
They will have your order packed and ready to pick-up.

How it Works?

  1. Browse - Our selection of thousands of products to suit your needs.
  2. Add to cart - Add your items to your cart, and continue to the checkout.
  3. Select a store - Select the nearest available store within 5km from your home.
  4. Choose Pick Up - Choose 'Pick Up' for you delivery method
  5. Payment - you can pay for your order with a variety of methods including Afterpay, Openpay and Paypal
  6. Collection - when your order is ready we'll call you to arrange a collection time and give you further information about how to collect your order.

Store collections hours vary by store, and your chosen store will contact you to arrange a collection time with you.

Please note: Some exclusions may apply. Click & Collect is offered subject to availability, special order items and large items cannot be picked up in-store. Orders must be collected within 14 days or they will be cancelled and refunded.



Same Day & Next Day Delivery.

Powered by Rendr.

Get all your favourite House cookware, knives, dining and more, with SAME DAY or Next Day delivery.

It's simply a flat rate of $15.95 for same day or next day delivery.

If you order BEFORE 12pm, you can get your order delivered before 5pm SAME day.
If you order AFTER 12pm, you can get your order delivered before 5pm the NEXT day.

Our House stores across Australia are currently available to order a same day or next day delivery!

FIND OUT MORE



Australia Post

Please note, due to the impact of Covid, our freight network is congested and experiencing significant delays. Express Post orders will still be prioritised, however this service is also experiencing delays. Please use the tracking number provided in your shipment confirmation email to track your shipment.

FREE DELIVERY

Unlimited Free Delivery for All Orders Over $99 delivered via Australia Post.

For each order below $99, a flat rate of $10 for standard shipping will be charged no matter where you are located in Australia.

A flat rate of $13.95 for express shipping will be charged*

*Please note express shipping is not available in all postcodes of Australia.
Please refer here for the list of exclusions.

For more information on delivery times, please visit the AusPost website

GIFT CARDS

All physical gift cards will be sent via Express Shipping and will incur an additional cost of $4.40 per order.

All e- gift vouchers will be sent via email at no charge.
House Gift Cards are NOT eligible for refund or exchange or available for click & collect.
Please review our Gift Card Terms & Conditions.

Tracking Your Parcel

Additional security checks are currently being imposed for all interstate parcels at Australian borders. As a result of this, updates to your parcel’s tracking information may take a little longer to come through. Your patience and support during this time is greatly appreciated.

You can check the Australia Post website for estimated delivery times during this period.